FREQUENTLY ASKED QUESTIONS

We’re Here to Help with your FAQs

Where are your apartments located?

Whyle U Street is located on the corner of 9th and W St. NW, in the Shaw neighborhood of North West DC, known for having an eclectic mix of craft cocktail bars, beer gardens, indie clothing boutiques, and some of DC’s best restaurants.

Are pets allowed?

Yes, we are pet-friendly subject to certain restrictions. We have specific apartments that are designated for pets.

Does Whyle provide housekeeping services?

Yes, housekeeping is included on a weekly basis for no additional charge. Additional housekeeping services are available for a nominal charge based on your specific needs.

Are there laundry facilities?

Yes, each apartment has an individual Bosch washer & dryer.

Is there parking available for residents?

Yes, there is a parking garage directly below the building that offers monthly and hourly pricing.

Are utilities included in the apartment rent?

Yes, all utilities including Wi-Fi are included at no additional charge.

Do you include WiFi?

Yes, we have complimentary Wi-Fi available in every apartment.

Do you accept packages and mail?

Yes, mail delivery is available upon request.

Do you have a fitness center?

Whyle has a fitness center on-premise so that our residents can keep up with their fitness routine during their time with us. Offering a selection of free weights and Technogym cardio equipment, Peloton Bikes, and a yoga studio, you’ll enjoy all the benefits of a private gym just steps away.

What time is move in & move out?

Move-in: 4:00pm & Move-out: 11:00am. We will do our best to accommodate early arrivals or late move-outs upon request.

Is Whyle smoke-free?

Yes, Whyle is 100% smoke-free.

Do you provide dry cleaning services?

Yes, we offer same-day dry cleaning pick-up & delivery.

When is the rooftop pool open?

Our pool hours are 8am – 9pm and open starting Memorial Day until Labor Day.

Can I stream my shows on the TV?

Yes, you can stream your shows in the living room or bedroom on our Samsung Smart TVs. They all come preloaded with Netflix, Hulu, Amazon Prime, HBO and many more streaming services, on top of that, we supply you with DirectTV.

How big are the kitchens and are they fully equipped?

Our kitchens are full size and come completely equipped, from dinnerware to a nutribullet, to coffee maker, coffee grinder, and coffee drip — we love our coffee!

Is there a minimum stay requirement?

Our minimum length of stay is one month.